Intentional Conversations Influence Patients, Empower Players & Strengthen the Practice
📅 September 9, 2025
⏰ 6–7 PM EST
🎙️Lisa Copeland, RDH, CSP, CVP
In today’s evolving dental landscape, communication is more
than just a soft skill, it’s a strategic asset. Miscommunication can lead to
stress, turnover, disengagement, and a decline in patient satisfaction and
production. This course introduces a transformative, people-centric approach to
practice communication, helping dental teams build trust, loyalty, and
alignment.
Attendees will learn how to:
- Foster engagement
- Improve retention
- Strengthen practice culture
